This privacy policy explains how BLUE STAR TRADING LIMITED collects, uses and protects your personal data when you browse our battery equipment website, without selling or leasing any of your personal information to third parties.
1. Data We Collect
We only collect necessary information for order fulfillment and technical service: your name, contact email, shipping address, phone number and order records of battery balancers, BMS and charge-discharge testers. We will not collect unnecessary sensitive personal data.
2. Use of Your Information
Your personal data is only used for:
- Processing, packaging and delivery of your battery equipment orders
- Sending order tracking, shipping and after-sales technical support emails
- Answering your consultation about product parameters, wiring and Bluetooth function We will never use your personal information for irrelevant commercial marketing without your explicit consent.
3. Data Storage & Protection
We store your order data on encrypted secure servers, and restrict internal staff access to personal information. We will keep your transaction records only for the period required by Hong Kong commercial laws, and permanently erase your personal data upon your written deletion request.
4. Third-Party Data Sharing
We only share your shipping address with designated logistics carriers (DPD, DHL) for parcel delivery. We will not disclose your personal data to advertising, data marketing or other irrelevant third-party organizations.
5. Your Data Rights
You have the right to send us an email to check your stored personal information, request data correction or permanent deletion at any time. We will respond to your data request within 7 working days.
6. Policy Update
This privacy policy may be updated occasionally, all revisions will be posted on this page, and the updated version takes effect upon publication.
